Corporate social responsibility


Thaioil Group has catagorizd its Corporate Social Responsibility (CSR) activities into 3 levels consisting of the following:

  • CSR in process: manage manufacturing process in accordance with policies relating to the environment and sustainable energy in refinery plant
  • CSR for Community: corporate responsibility for the communities around the refinery plant
  • CSR for Society: corporate responsibility for society at the national level

All employees are encouraged to participate in CSR activities and projects to encourage social responsibility and foster their charitable spirit. In addition, employees are able to communicate Thaioil’s CSR policies to all stakeholders in order to promote their continuous involvement in social responsibility.

Corporate Social and Environment Responsibility Policy

     TOP Group is intended to operate its business with social and environmental responsibility with due regards to the community in the areas of TOP Group’s operation. TOP Group focuses on participation toward sustainable development in accordance to its intention. Corporate Social and Environmental Responsibility policy of affiliates is determined as follows:

  •      1. Strive to develop business’s sustainable growth coupled with environmental stewardship and care with due regards to the impact on the community and society as a whole.
  •      2. Bring upon knowledge, experience, and expertise in engineering and energy business to support social development with focus on the use of natural resources for utmost benefits under the Sufficiency Economy Philosophy for self-reliance sustainably.
  •      3. Implement corporate social responsibility projects by focusing on community’s participation in collaboration with local organizations in the public sectors.
  •      4. Promote TOP Group employees’ participation while instill corporate social responsibility values and corporate culture.
Strategy for community and society responsibility
  • • Look to social activity by focusing on projects that affect the operation of the network of Thaioil significantly.
  • • Cover the four areas: education, energy and natural resources, conservation of the environment and quality of life. The strategy is to achieve self-reliance and sustainability
  • • Manage networking and collaboration with PTT Institutions and agencies with expertise and to be socially acceptable.
  • • Promote the participation of stakeholders such as governmental agencies, customers, suppliers and employees in the CSR.
Community Management

Thaioil Group has initiated the Principle of Tripartite or “Ao Udom Model” and “5 Together” (Think Together, Act Together, Correct Together, Learn Together and Develop Together) as a guideline for working and integrating cooperation between Thaioil Group, the community, and local government agencies. Representatives from the tripartite, which include a network of 10 communities around Sri Racha Refinery, Laem Chabang City Municipality and Thaioil Group, will meet every month to discuss community development measures; jointly solve various problems that may have been caused by Thaioil; and resolve other complaints in the community.

Principle of Tripartite / “Ao Udom Model”

Community Needs Assessment

• Assess the needs of the community (public hearing) in order to clarify and establish methods of cooperation as well as identify costs and needs of each community by organizing a public hearing for community leaders and members to exchange ideas and opinions

• Assess the community’s potential and basic needs to respond to the needs of the society accordingly

• Find an experienced partner with expertise in CSR and combine Thaioil’s knowledge in energy to jointly develop CSR projects with other private developmental organizations and highly-regarded academic institutions – such as the Energy for Environment Foundation, Thaksin University, Phatthalung Campus, the Education & Public Welfare Foundation, and UNDP.

• Learn the culture and beliefs of the community (Do/Don’t). Thaioil Group’s CSR projects focus on developing distant communities to become self-dependent with their available resources. This include projects on alternative energy, water and forestry management, and knowledge development of the community. The communities must be involved since the beginning stages of the project. Knowledge must be transferred to ensure the communities can continuously manage the project. Currently, Thaioil has contracted an external agency to evaluate the effectiveness of the projects in line with CSR policy. These evaluations have been conducted periodically after the Community Needs Assessment to ensure the success of projects.

• Organize seminars to share knowledge on energy management with representatives from Thaioil partners and volunteer staff with expertise in energy.

• Establish a mechanism for systematic knowledge sharing by setting up a Community Committee to share knowledge back to the local communities.

• Establish a Community Forum to listen and gather the opinions of experienced members of the community in order to synthesize new knowledge in the community.

• Periodically follow-up and assess the projects for further improvement.

Knowledge transfer to local communities

Thaioil Group transfers our knowledge, experience and expertise in engineering and energy to support society development, accentuating in using natural resources at the highest utilization in line with the Sufficiency Economy Philosophy in order to create “community of sustainable energy self-dependent model” 

Employee Volunteerism and Management Overhead

As part of Thaioil Group Volunteering Program, our employees participated with all stakeholder groups to bring our energy related knowledge and expertise over 56 years to develop communities and societies. This participation reflects that the Companyp’s commitment to corporate social responsibility towards growing together with communities and societies.


Type of  CSR Contribution Unit Total amount in 2017 
Cash Contributions Baht 2,905,000
Time : employee volunteering during paid working hour Hour 17,672
Time : employee volunteering during paid working hour Baht 4,669,063
In-Kind giving : Product or services donations,Projects/Partnerships or Similar Baht 0
Management overheads Baht 27,618,111