Thaioil Group

Human rights

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Human Rights

Thaioil and Subsidiaries are committed to respecting human rights principles as declared in the International Bill of Human Rights in all business activities across our value chain. We will take necessary actions to ensure that our employees, activities, and products or services do not contribute to adverse human rights impacts. To that end, we have implemented a human rights due diligence process in line with the United Nations Guiding Principles on Business and Human Rights.

1. Policy Commitment: Integrating human rights into new and existing policies The Human Rights Policy in Workplace (effective June 2021) governs Thaioil’s practices in our own operations to respect the human rights of our employees, subcontractors, and community members, while the Business and Human Rights Policy for Supply Chain (effective June 2021) extends these expectations to our business partners – including suppliers, customers, and other partners, such as joint venture partners. They define the minimum, non-negotiable standard that business partners are expected to comply with.
A summary of the two policies is as follows:

Policy	Human Rights Policy in Workplace	Business and Human Rights Policy for Supply Chain
References	Both policies are in line with the human rights principles expressed in the UN Global Compact, the International Bill of Human Rights – including the UN Universal Declaration on Human Rights and the International Covenants on Human Rights –the ILO Core Conventions, and the UN Guiding Principles on Business and Human Rights.
Scope	Activities in Thaioil’s own operations, including joint ventures where Thaioil has management control	Activities in the operations of Thaioil’s business partners – e.g. suppliers, customers, joint ventures with no management control
Key Points	• All employees must follow international human rights standards. • Thaioil will provide training to ensure that employees understand international human rights principles and are able to apply them in their work, including identifying where a business activity may have human rights violations and avoid such activities. • All employees must understand relevant labour laws and their responsibilities in maintaining compliance. Employees will be provided with documents and references to support their understanding of legal requirements. Employees with questions or uncertainties should consult the Legal Department. No employee should act based on their own understanding without consulting experts. • Employees who perform operations abroad should educate themselves about the law, cultures, and traditions of the destination country prior to travelling, to ensure that products, sample products, brought equipment and travel documents as well as travelling purpose and operation are legal and do not go against cultures and traditions of the destination country. • The Policy also covers other labour rights, policy communication, and grievance procedures.	• Business partners must follow international human rights standards. They should comply with the Policy and also extend these expectations to their business partners. • Thaioil Group will regularly assess potential human rights impacts from the activities of our business partners. • The Policy covers labour rights, community rights and environmental impacts, customer safety, as well as anti-corruption, policy communication, and grievance mechanisms.
Remarks	• Where national legal standards do not align with international human rights principles, Thaioil will seek to operate with the highest possible human rights standards while maintaining compliance. • Where Thaioil does not have management control of a joint venture, Thaioil will encourage our joint ventures and joint venture partners to follow the same international human rights standards.

Furthermore, Thaioil Group has also integrated human rights principles in other guidelines, such as the Supplier Code of Conduct.

2. Engaging with stakeholders on a wide range of human rights issues Thaioil engages with relevant functions and stakeholders regarding human rights issues. At the project-level, Thaioil also ensures that mergers and acquisitions, and new business development projects, undergo human rights risk assessments (as specified below).

3. Training employees on human rights and developing their capacity on human rights Thaioil regularly conducts human rights training for employees, including training on the Human Rights Policies as mentioned above and on human rights risk assessment. Both trainings allow employees to gain an awareness of international human rights principles, identify potential human rights impacts, and assess the severity and likelihood of human rights risks.

4. Evaluating risk assessments across its activities Thaioil conducts a formal human rights risk assessment every three years while maintaining annual reviews of the results. The risk assessment covers all our activities in the value chain, including the activities of our business partners. Thaioil performs Human Rights Due Diligence, aiming to identify, prevent and mitigate the potential human rights impacts proactively and systematically.
5. Assessing human rights impacts in high-risk operations The salient human right issues have been reviewed comprehensively in terms of impacts towards both internal and external stakeholders, such as our employees, third-party contracted labour, business partners, customers, and local communities, and vulnerable groups, including children, indigenous groups, migrant labor, disabled people, the elderly, patients, and transgender with a view to assessing and considering the materiality of the salient issues.
All salient human rights issues have mitigations in place. For example, with community rights concerns, Thaioil has been working with communities around the operation sites by using the Principle of Operation (3 Synchronizations), consists of Thaioil Group representatives, representatives of all 10 community leaders around the refinery, and local government agencies. The 3 Synchronizations is also a channel to communicate the progress of business activities, and listen to opinions from the community, as one of our salient stakeholder groups, to make appropriate adjustments. In addition, Thaioil gives importance to conducting an environmental impact assessment in every key project and ensures that mitigation plans are available.

6. Coordinating human rights activities through the Thaioil Group Human Rights Working Group The Thaioil Group Human Rights Working Group is the main party responsible for coordinating human rights activities across Thaioil Group. Upon the risk and impact assessments, the Working Group is charged with ensuring that results are integrated across relevant internal functions and processes and that appropriate actions are taken to further mitigate risks.

7. Monitoring and reporting on its performance Performance are mainly monitored by the Thaioil Group Human Rights Working Group. All confirmed adverse human rights impacts are reported internally as they occur. Thaioil also annually publicly reports on human rights risk and impact assessment results, as well as grievances, to stakeholders through the annual integrated reports and the HRIAM reports as attached below.

8. Identify and remedy grievances Thaioil ensures that all stakeholders have access to grievance mechanisms. We regularly engage each stakeholder group to gather complaints (see “Stakeholder Engagement” in our Integrated Report). Our Whistleblower Mechanism is publicly available. Upon submission of grievance, we will investigate the complaint, assess the appropriate remediation needed, plan and implement the remediation, and record the incident to improve upon our practices to avoid further adverse human rights impacts.