The Best Investor Relations 2013 and recognitions in other 3 areas: Corporate Governance, Corporate Social Responsibility and Dividend Policy By : FinanceAsia Magazine
Embeds good corporate governance, business ethics, and anti-corruption principles since the first day of employment. The Company integrates the principles into the orientation program for new employees and shared the CG handbook through the CG Reporting system. As a result, 100% of new employees acknowledged and participated in the trainings.
Organized knowledge sharing sessions to customers both in online and on-site presentations with various topics such as Fundamental of Refinery Process and Business & Refinery Overview. This aims to enhance customers’ knowledge and understanding of the oil refinery industry and market.
Organized “Safety and Happy Hours” activity for drivers in 2024 to raise awareness on safety during product pickups for customer groups working at fuel stations, transport coordinators, ticket room staff, and other related units.
Organized cultural promotion activities through the “Cultural Activity” project. The activity of this project aims to enhance the learning about national history and art together with customers at the Chao Sam Phraya National Museum, Phra Nakhon Si Ayutthaya Province.
Organized a workshop activity for top management to be the leading change makers. This aims to create Innovation Culture Awareness for employees in their line or function through the core behavior of “Lead to Innovation Culture.” In addition, the workshop fosters them to exchange their experiences with external speakers on innovation creation, communication, and practices to apply the i-LEAD behavior as a role model.
To develop potential changemaker teachers to serve as teaching assistants for middle school students.
Teach for Thailand Project
Thaioil Group has allocated budgets to develop teachers to be changemakers for the sixth consecutive year. In 2024, the Company funded two teaching assistants for science and mathematics subjects in junior high school at Wat Mano Rom School, Sriracha District, Chonburi Province, which is located close to the Thaioil refinery. This project was conducted for one year and achieved positive performance evaluations, including:
1. Taught a total of 489 students in science and mathematics subjects during the 2024 academic year.
2. Compared to the average post-test score (28.51) and the average pre-test score (27.57) in the first semester, there was an increase in the student’s academic performance, personality traits, and essential skills. Furthermore, it also found that changemakers fostered and developed student’s personality traits in terms of perseverance, growth mindset, and the ownership of their learning. Similarly, they also contributed to and improved student’s essential skills, consisting of critical thinking, collaboration, and self-awareness.
3. Adopted technologies in the teaching materials, such as videos, board games, and online programs. This resulted in the students’ development and foster positive attitude towards the studied subject through demonstrating the ability to answer questions, classify examples, and collaborate well in team with their classmates.
4. Majority of the students recognized the dedication and significant development in work performance of changemaker teachers.
5. The school director and staff were satisfied with the teaching performance of the changemakers. Their overall satisfaction score was 9.1 out of 10. Furthermore, 92 percent of respondents acknowledged that the changemakers were competent and possessed appropriate characteristics for performing the work in challenging contexts. Moreover, changemakers regularly exchange their knowledge with the students.
To support basic education and develop leaders in the educational sector, to become a significant force driving education through knowledge exchange, learning, and the development of schools with school executives.
PTT Group Model School Project and CONNEXT ED Project
In 2024, Thaioil Group conducted various activities under the PTT Group Model School and CONNEXT ED projects:
1. Artificial Intelligence (AI) Readiness Program: This program aims to encourage learning and provide knowledge for supporting the understanding of youth in Artificial Intelligence (AI) technology and the Internet of Things. Moreover, it also aims to encourage youth to recognize the importance of technology, including its impact on the nation’s development in terms of economy, society, education, and culture. As well as this project was also expected to inspire the next generation to pursue studies in science and technology, with the purpose of developing expertise in AI and IoT, which are the key drivers for the country’s future technological advancement. There are 2 schools under CONNEXTED project, with 6 participants.
2. Thaioil Group Volunteer Spirit Program aims to promote the employees to engage in volunteer activities by providing waste separation knowledge and participating in football, futsal, table tennis, and volleyball clinics for students in the communities surrounding the refinery.
To support the forest restoration and conservation target, which can extend Thailand’s green areas and reduce greenhouse gas emissions through enhancing carbon dioxide sequestration, coupled with improving the quality of life for communities surrounding the target forest areas.
Forest Planting Project for the benefits of Carbon Credits
Thaioil Group implemented reforestation projects for carbon credit benefits, covering a total of 8,656.22 rai as the following detail.
1. 8,300 rai of terrestrial forest in Phrae Province in collaboration with the Royal Forest Department.
2. 356.22 rai of mangrove forest in Chon Buri and Trang Provinces in collaboration with the Department of Marine and Coastal Resources.
These projects were expected to capture 88,000 tons of carbon dioxide equivalent over the 10-year project period and enhance biodiversity by selecting and planting local tree species in target forest areas.
In addition, to continue the implementation of reforestation and forest conservation, Thaioil Group has also supported the establishment of 4 community enterprises, which it does not only aim to distribute local incomes and encourage community economy, but it also aims to enhance the knowledge regarding to forest conservation. Furthermore, the Company also supports improving local quality of life through promoting job creation and advocating in educational, social, and cultural development in the communities.
To raise awareness of energy and environmental conservation among employees and foster positive coexistence behaviors within the organization.
Thaioil CE WE GO Project: Promoting Circular Economy Values
In 2024, Thaioil Group conducted activities under the “Thaioil CE WE GO” project, as follows:
1. Organized 2 sessions of Green Office training for the Auditorium Building and the Thaioil Health and Learning Center, with the aim of preparing for registration of Green Office certification with the Pollution Control Department for both buildings in 2025.
2. Conducted a study tour project with 10 representative households and the Ban Na Kao community committee by visiting the waste management model community project in Rayong Province.
To raise awareness and contribute knowledge with communities and society on the importance of the Circular Economy (CE) and relevant topics.
Thaioil CE School Model Project
Thaioil Group organized activities to provide knowledge and raise awareness of waste management and circular economy management for students from kindergarten to elementary level in three schools, namely Boonjitwitthaya School, Laemchabang 1 Municipality School, and Laemchabang 2 Municipality (Foundation Tailong – Cheng Phonprapha) School in Chon Buri province. The waste management activities were conducted through four learning practices, including waste segregation, composting from food scraps, recycling used vegetable oil, and converting waste into income. From 2022 to 2024, these schools joined in this project have collected a total of 12,240.24 kg of recycled waste, or equal to reducing greenhouse gas emissions by 27,725 kg of carbon dioxide equivalent. In addition, the Company regularly monitors the progress and takes the knowledge of this project to further develop other related activities.
To raise the awareness of waste segregation and recycling among students with the purpose of encouraging youth to understand the importance of environmental care. Moreover, it also aims to support effective plastic waste management to reduce waste in schools and create a clean and sustainable environment.
“Waste To Value”
Thaioil Group has added value to the “Thaioil Run For the Green Future 2024” event held in February 2024 to reduce plastic waste in schools and raise environmental awareness among youth. As a result, the Company has provided plastic bottle segregation equipment to eight schools in the Laem Chabang area. These schools encouraged students to participate in waste segregation and plastic recycling. Those recycled plastics were sent to the Company for proper recycling. However, students can exchange those collected plastic bottles to useful items such as socks, school supplies, sports uniforms, and cleaning equipment. This project was expected to reduce the financial burden on parents and schools.
To enhance understanding and awareness of environmental problems, especially the impacts of plastic waste on nature and ecosystems, as well as motivate behaviors that reduce, avoid, or stop the use of single-use plastics.
Youth Environmental Conservation Project: reviving waste into new life (TOP GREEN X)
Thaioil Group has collaborated with the Faculty of Science, Department of Environmental Science and Technology at Kasetsart University, Sriracha Campus, to organize an activity on recycling waste into brooms. This activity provided the knowledge on waste management and the characteristics of different types of waste, involving creating brooms from plastic bottles. The purpose of this activity was to foster environmental awareness among youth, with a total of 70 youths who participated in the activity.
To restore the marine and coastal ecosystems and resources to a state of abundance.
Aquatic Species Project in collaboration with the fishery communities
Thaioil Group actively supported the release of aquatic species in fishery communities of Ban Ao Udom, aiming to restore marine and coastal ecosystems and natural resources. This project was expected to increase the population and biodiversity of marine species, contributing to the ecological balance of the Ao Udom Bay. In 2024, the Company participated in releasing aquatic species such as white shrimp broodstock, juvenile blue swimming crabs, and squid during various important festivals. In addition, the Company also participated in the beach clean-up activities around coastal communities.
To provide educational opportunities for youth in Laem Chabang City Municipality and Si Racha District, while empowering them to develop their potential and contribute to society as key drivers of the country’s future development.
Educational Project
Thaioil Group provided 252 scholarships to primary, secondary, vocational, and university students who behaved well and were diligent in their studies. Additionally, the Company also provided 11 educational funds under the Thaioil Group fund to educational institutions, which are located in Laem Chabang City Municipality and Si Racha District. This fund has a total contribution amounting to 1,900,000 THB. Additionally, this fund is part of an annual program that Thaioil Group has consistently implemented to support education and foster academic excellence.
To enhance community capabilities through job creation projects in the Si Racha District at the Community Health and Education Center.
Community Economic Support Project
In 2024, Thaioil Group conducted community economic development activities as part of the Community Economic Promotion Project. The activities include:
1. Collaborated with the Faculty of Management Sciences at Kasetsart University Sriracha Campus to develop community products from local raw materials. This project aimed to add value and elevate the quality of community products to meet the standards. Moreover, the Company also participated in an open-house academic event with the Faculty of Management Sciences at Kasetsart University Sriracha Campus. The purpose of this event was to showcase the development of aromatic candle products, emphasizing the development process and the unique qualities of the products with an emphasis on innovation and value creation from natural materials.
2. Organized a workshop on creating the gift sets of aromatic candles by using slack wax, which is a product of Thai Lube Base Public Company Limited, as its raw material. The Company also conducted modern entrepreneurship 2024 courses, consisting of making alms coins, composting food waste, and fat decomposition by foam courses. In addition, courses on modern entrepreneurship for 2024 were provided, including lessons on making alms coins and composting food waste into fertilizer using innovative methods. These workshops aimed to generate income for communities surrounding the refinery, with over 50 participants attending.
To encourage communities to engage in walking and running activities to enhance their physical health. The Company also shared healthcare knowledge for participants to apply to themselves as well as their families.
100,000 km. Walk and Run Project
Thaioil Group invited the community surrounding the refinery to engage in physical activity through walking and running, with a goal to collectively achieve 100,000 kilometers. Participants recorded their distances using the “Step Counter” application. Additionally, there were a total of 175 participants taking part in the activity, with two scheduled follow-up events at the Thaioil Health and Learning Center for the Community to monitor progress.
To promote oral health for students.
Dental Health Promotion Project for Schools Around Thaioil Group
Thaioil Group has provided dental services, including oral health check-ups, fillings, extractions, fissure sealants, fluoride coatings, and tartar removal. The initiative aims to promote cavity prevention and enhance oral health for a total of 4,520 students in grades 1 to 6 across eight schools in the Thaioil Group’s surrounding communities.
To help and support the victims of natural disasters in collaboration with the PTT Group.
Thaioil Group has collaborated with the PTT Group to proactively aid affected individuals and alleviate the suffering of people affected by various natural disasters.
1. Monitor natural disaster situations throughout the country.
2. Provide assistance within the Company’s operational areas.
3. Coordinate with PTT Public Company Limited to extend assistance to areas outside of the Company’s operational areas.
Thaioil Group has collaborated with the PTT Group to prepare and donate over 20,800 survival bags containing essential supplies, drinking water, and necessary medicines to flood-affected residents in Phrae, Nan, Sukhothai, Phayao, Phitsanulok, Nong Khai, Pattani, Yala, and Narathiwat provinces.
To promote values that encourage employees to engage in volunteer-based social activities and build the reputation of Thaioil Group as an organization that helps society.
Employees with extensive experience and expertise are the cornerstone of the Thaioil Group’s operation. Meanwhile, those employees also adhere to and comply with the “Volunteerism” value. Consequently, Thaioil Volunteer Project, called “You Initiate… We Fulfil”, was first initiated in November 2020 to support this value and commemorate the Company’s 60th anniversary. In this year, the “You Initiate… We fulfil” Project Year 4 was organized to prolong Thaioil Group’s volunteerism.
1. Publicize the projects during March to July 2024
2. Provide the opportunity for employees to execute this project during March to December 2024
3. The Company allocates a budget of 30,000 – 100,000 THB per function for volunteer activities.
Thaioil Group commits to stimulate and embed a sense of volunteerism among its employees in accordance with the Company’s core value of “Social Responsibility.” As a result, the Company has implemented the “You Initiate…We Fulfil” project for the fourth consecutive year to invite executives, employees and contractors to engage in community service activities. In 2024, the project was operated under the concept of “Team Spirit+.” The executive management encourage employees and contractors within their department to participate in social activities with their knowledge, expertise, and physical and mental strength. Currently, Thaioil Group has contributed 30,000-100,000 THB per function to support the cost of materials and equipment used in such activities. In this year, there are total of 30 departments participated in the project, amounting to a total budget of 1,000,000 THB. This budget was utilized to organize CSR activities for schools, charities, communities, and others.
To strengthen the stability of electricity energy for public health agency and educational institution, aiming to enhance the efficiency of services provided to the public and reduce greenhouse gas emissions.
Thaioil Group has utilized its engineering knowledge and expertise, which includes energy management experience, to execute solar power generation system installations for public health agencies and educational institutions since 2018. The project aims to encourage public health agencies and educational institutions to access alternative energy, reduce electricity costs, reinvest the savings into social initiatives, coupled with the reduction of greenhouse gas emissions.
1. Study the potential and suitability of the target areas.
2. Prepare a report of feasibility and investment cost-effectiveness analysis, including Social Return on Investment (SROI), in collaboration with the project consultants.
3. Propose the project and its budget for approval
4. Select supplier who will install solar power generation system for screened public health agencies and educational institutions
5. Deliver the completed project
6. Continuously monitor and evaluate the project, as well as apply for permits (in case the solar power system has to connect with the Provincial Electricity Authority’s transmission network).
In 2024, solar power generation systems were installed at 6 hospitals, community health centers, and Border Patrol Police Schools, with a total capacity of 94 kW. The implementation of this project resulted in an annual savings of 900,000 THB. The savings from reduced electricity costs were used to purchase medical equipment, improve healthcare system services for patients and at-risk groups with non-communicable diseases (NCDs), and provide educational opportunities for schools in remote areas. Additionally, this project was also able to reduce greenhouse gas emissions, resulting in a reduction of 51 tons of carbon dioxide emissions per year.
To provide relieve to those who are affected by the crude oil spill and to rehabilitate natural resources, and biodiversity.
Due to the occurrence of an oil spill from the crude oil transfer at the Single Buoy Mooring (SBM-2), Thaioil Group has implemented measures to mitigate the impacts of those who are affected while rehabilitating natural resources and biodiversity in the affected area.
1.Establish a working team to manage complaints and provide relief to those who are affected and distressed.
2. Visit the affected area to understand and address the challenges faced by those who are affected.
3. Define transparent criteria and conditions to provide support under a fair and appropriate framework while providing financial assistance to those who are affected.
4. Formulate rehabilitation working team to develop comprehensive plan and scope of the rehabilitation of marine and coastal natural resources and biodiversity.
After the deadline for receiving complaints from affected individuals, the Company recorded a total of 905 complaints. Over 80% of individual who filed complaints received financial assistance, totaling approximately 58 million THB. In addition, the Company has appointed a rehabilitation working team to develop comprehensive plan and scope for rehabilitating marine and coastal natural resources and biodiversity in the affected areas through gathering opinions from academicians, government agencies, affected individuals, independent organizations, and various NGOs. Moreover, the Company also collaborated with relevant government agencies that the Company is currently in the process of considering in the next step of proper implementation on this mitigation.
1. To encourage youth to engage in physical exercise, enhancing their bone mass, muscle strength, and reducing the risks of heart disease for improved physical health.
2. Encourage youth to exercise with jumping rope for using free time beneficially
Thaioil Group has initiated the “Laem Chabang Youth Training for Jump Rope Championship Project” in collaboration with the Heart Foundation of Thailand Office under the Royal Patronage since 2011. This project aims to support and encourage physical activity among youth from 8 schools within Laem Chabang City Municipality. Furthermore, the project has contributed to the schools’ and the municipality’s reputation through participation in the Royal Trophy competitions organized by the Jump Rope Association of Thailand.
1. Organize a meeting with the school director and physical education teachers from the 8 schools surrounding the refinery in Laem Chabang City Municipality, including Wat Mai Noen Phayom school, Wat Manorom school, Wat Laemchabang School, Baanchakyaichin school, Laemchabang 1 Municipality school, Laemchabang 2 Municipality school, Wat Ban Na (Fin Witthayakom), and Boonjitwitthaya School.
2. Plan the project and propose its budget for approval.
3. Conduct a training camp to develop the skills and potential of jump rope athletes, aiming to select participants for the national-level Royal Trophy competition.
4. Foster new youth athletes to participate in jump rope competitions with the purpose of enhancing the reputation of Laem Chabang City Municipality.
1. Supported athletes to participate in the 2nd Jump Rope Championship competition for the Newcomer category in June 2024, at the Prachaniwet Sport Center, Bangkok. As a result, they won a total of 4 gold medals, 10 silver medals, and 4 bronze medals. Additionally, Boonjitwitthaya School also won 4 royal trophies of Her Royal Highness Princess Maha Chakri Sirindhorn and achieved the second-highest overall score.
2. Implemented the 2024 Skill Development for Jump Rope Champions Project to qualify and train athletes from eight participating schools, located near Thaioil, for national-level Royal Trophy competitions.
3. Supported over 60 local youth athletes to join the 15th Thailand’s National Jump Rope Competition on November 30 to December 1, 2024, at the Kasetsart Gymnasium. This aims to strengthen youth health and encourage productive use of free time.
4. Local jump rope athletes from Laem Chabang area were selected to be the representative of Thailand at the Jump Rope China Open 2024 in Huaibei, the People’s Republic of China. As a result, the young athletes won 2 gold medals, 1 silver medal, and 4 bronze medals. This significant achievement brough recognition to both the nation and Laem Chabang City Municipality.
Thaioil Group has managed and prevented the COVID-19 pandemic through continuous healthcare measures for employees until they recover and safely enable a return to work. The Company’s measures and policies are aligned with the government guidelines. Additionally, the Company has ensured high efficiency in providing safety and instilling confidence among employees, contractors, business partners, and stakeholders of Thaioil Group. The Work From Home Policy has also been established to grant the employee’s rights to choose their most suitable work lifestyle.
Furthermore, the Company has developed the “People First for Employee Support Policy” to respond to the employees’ needs. Meanwhile, the Company provides the assistances to the employees and their families, as well as members of the Thaioil Group Retired Employee Club, who may face the challenges in respect to financial concerns, legal issues, physical health, mental health, alcohol and drug problems, marital problems, illness of family members, or childcare problems, etc. The support was provided in the form of benefits, welfare, or non-welfare. This program aids eligible individuals 24 hours a day, seven day a week.
Improving mental health care: The Company implemented the “5 Happiness Project” to enhance the New Normal Work Life and to enhance understanding of their own rights, including employee care and benefits for employees and retired employees. The key projects in “5 Happiness Project” are:
Ensuring education for all: The Company provided knowledge and awareness on human rights for employees through the Human Rights E-Learning course in the “Thaioil Academy Application.” For other stakeholders, the Company consistently organized workshops and activities to enhance the understanding and knowledge of human rights, for example, the human rights lecture in Supplier Seminar 2023 at the Thaioil Conference Hall in Sriracha, Chonburi. Also, The Company raises awareness of human rights through the acknowledgment of the Thaioil Group’s Supplier Code of Conduct.
Collaborated with PTT Group to organize the PTT Group CG Day 2023 under the theme “Good to Great: CG Empowering for the Future”. The event was held in a hybrid event to promote and empower the good corporate governance practices of the PTT Group, emphasizing employees at all levels within the PTT Group to comply with the principles of good corporate governance in their work. The event attendees included the Board of Directors, management, employees, and business partner representatives. In addition, regulatory bod representatives, such as from the National Anti-Corruption Commission (NACC), were also invited. The event attracted over 400 attendees, including partners, clients, and employees who were joined the live streaming on the event’s website.
Thaioil Group upgraded the software and hardware of the current Enterprise Resource Planning (ERP) system, or called SAP ECC, to ensure its function remained efficient. This upgrade is a part of the preparedness before transitioning to the ERP system to SAP S/4 HANA in 2027.
Thaioil Group enhanced a data collection system for the sale of products. The system gathers information from different perspectives, such as types of suppliers, prices, sale volume, sale periods, and payment methods. These data will be used to analyze pricing structure and support the decision-making in the sale approaches for each supplier. This will increase the chances for the Company to generate higher profits in different and fluctuating markets.
Thaioil Group developed a data processing system to maintain the key machinery and equipment in the production process. The process will predict the likelihood of damage to the machines and provide prevention in advance. This helps avoid unplanned shutdowns and maintenance while reducing the risks associated with such damages.
TOPNEXT acquired a 60% stake in JSKEM to expand its business in the distribution of solvents and chemicals in Singapore and India. TOPNEXT India Private Limited (TX India) was established in 2021.
TOPNEXT (TX) has acquired a 67% stake in PT. Tirta Surya Raya, which was established in 2019 as a distributor of solvents and chemicals in Indonesia. The company is headquartered in Tangerang, Indonesia.
In 2017, TOP Solvent Myanmar (TSMM) established a representative office in Myanmar under the name TOP Solvent Company Limited (Myanmar Representative Office). This office serves as the company’s representative for liaising with customers and business partners to distribute petroleum and chemical products, as well as other petroleum-related products.
TOP Solvent (Vietnam) Limited (TSV) was founded on November 2, 2009, TOP Solvent (Vietnam) is 100 percent owned by TOPNEXT International Co., Ltd. and marks Thaioil’s first overseas investment. The company provides a diverse range of solvents and chemicals for industries including paint, coatings, thinners, adhesives, binders, electronic printing inks, cleaning agents, vegetable oil extraction, and the chemical industry. It operates warehouses in the Go Dau Industrial Zone in Dong Nai Province (southern Vietnam) and Hai Phong (northern Vietnam).
Sak Chaisidhi Company Limited (SAKC) is primarily owned by TOPNEXT International Co., Ltd., which is located in the Map Ta Phut Industrial Estate in Rayong Province. The company specializes in manufacturing high-quality hydrocarbon solvents for a range of industries, including paint, automotive rubber, adhesives, vegetable oils, foam, plastics, and copper mining.
